Caseworkers

• Focuses on entire family situation including strengths and concerns
• Facilitates relationship and trust building
• Mitigates against initial rush to “fix” problems
• Easy to use and expedites routine documentation
• Supports individualized goals and objectives through service planning tool

State and other Agency Administrators

• Enables administrators to speak confidently to the public, political leaders, funders, and donors about program outcomes
• Facilitates data collection and communication across agencies
• Meets reporting needs of various funders

Funders/Supervisors

• Supports powerful proposal writing
• Supports orientation and training for new and experienced staff
• Helps structure individual supervision and group case presentations
• Tracks clients, monitors program performance, and reports on outcomes

Researchers/CQI/Program Evaluators
• Measures family functioning with strong inter-rater reliability; demonstrated validity and reliability
• Tracks client demographics, program processes, and outcomes through reports
• Compares outcomes across programs
• Points to program and/or system improvements through data analysis functions
• Supports identification of professional development needs