Children's Bureau provides clinical practice and technical support related to use of the Family Assessment Form and FAF Software applications.

Technical Support
David Goldstein - fafhelp@all4kids.org - (866) 764-2445
Questions related to software installation, software functioning, error messages, problems running reports, interface with agency hardware, and other technology questions related to the FAF software. (Technical support of this nature is offered free for three months as part of initial purchase of the FAF software. Additional technical support beyond that time may be billed at a rate of $2.50 per minute.)

Clinical, Practice and Customized Support
Sandy Sladen - fafsupport@all4kids.org - (866) 398-0979
Questions related to practice implementation, training and outcomes evaluation and questions related to use of the FAF as a clinical and program evaluation tool. On-site training and technical assistance can be arranged on an individualized basis.

Free Software Updates
As we continue to improve the software, Children's Bureau publishes free updates that include the latest software enhancements. These updates are available to download here.